NG&G is the respected leader of nationwide facility maintenance and repair as well as one of the most influential companies in the glass and metal industry. Its core business activity is the coordination, delivery and management of nationwide facilities and maintenance programs for its clients.  Each program is tailored to an individual customer need and delivered locally on a consistent basis. This core competency has several integral parts that include call center staffing and management, service and repair process development and oversight, administrative reporting and analysis, program and project administration and cost containment.
      For the past 40 years, NG&G has built a vast network of professional service personnel and suppliers - over 21,000 - providing service in all 50 states, Puerto Rico, Virgin Islands, and Canada.  Recently it has begun preliminary discussions with local specific providers and development of market strategies to enter international markets outside of Canada.  NG&G currently services over five hundred customers fulfilling approximately 130,000 facility service and repair requests annually.  These work requests are delivered locally but managed nationally and involve both emergency, routine maintenance and project and program requests.    NG&G has long been recognized as a leader in providing repair and maintenance service, providing technological, systems and administrative solutions and acting as a resource for product, process and regulatory issues.  Its capabilities include trade expertise in a full line of products and services including security gates, locks, locking systems and door products, glass and glass related products such as window film, electrical lamping, fixtures and lighting, HVAC and refrigeration, back up generators, various water and waste systems, painting, carpentry and plumbing. National’s Carpentry, Painting and Handyman Division offers expert capability to implement new construction, remodeling or repair needs. NG&G’s service deliverable is coupled with a cooperative hardware and parts procurement program accessing products through both manufacturers and regional and local distributors.
      During its history, NG&G, Inc. has successfully provided cost-effective support coupled with unsurpassed response and delivery profiles. It provides administrative support to a number of its existing customers for such items as bundled and EDI billing, budgetary management, management information and exception reporting and tracking, divisional reporting and accounting and administrative support.   NG&G currently serves more than 500 major accounts at over 230,000 locations.
      NG&G works closely with on-site management to protect business locations needs.  Routine work is performed with a minimum of intrusion.  In emergencies, the situation is restored to normalcy as quickly as possible.  Service begins once locations are on NG&G’s program. A Service Consultant Representative is assigned to ensure one source accountability.  From this control point, NG&G communicates with the organization and its local sites. The assigned service personnel using NG&G’s computerized support system tracks performance and on a periodic basis provides a service review and situation analysis, observation and solution report.  One phone call initiates the repair service process.
      Our commitment to you and your organization is what differentiates us.  We want to earn your business.
      Ready...that's what NG&G is...to help you 24 hours a day, every day of the year, as fast as you can dial our toll-free number...